Posts about Agency Management

Our web traffic is up almost 50%. Here’s why.

One of the sometimes painful manifestations of the digital age is that it has forced we public relations types to do math. For decades we bemoaned the fact that there was no real empirical way to measure the impact of our work (except for circulation numbers which always seemed contrived and now quaintly anachronistic). Mostly, we operated under the assumption that the more people who were reading or seeing your story, the better it was…at least generally speaking. In short, we made do. But now, we have numbers. We can measure all manner of interaction with the fruits of our …

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This is changing how we work ‘for good’

It is the end of May and I’ve changed my Zoom virtual background at least ten times. Every day is one meeting right after another because frankly it’s easy to stack meetings when you don’t have to drive to them. I’ve also achieved “video bingo” having done meetings on Zoom, Teams, Google, Skype, WebEx and RingCentral. I’m not sure if any of those “new normal” accomplishments are good or bad, but they are what life is for most of us in public relations and marketing today. However, there are things that we’re doing and learning that I think we will …

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How will COVID-19 impact PR and marketing? Help us figure that out.

Without question, the COVID-19 pandemic has turned virtually every aspect of our professional and personal lives upside down. Many PR and marketing professionals have been tirelessly working for weeks now helping guide their organizations and clients through challenges usually reserved for the most severe section of a crisis communications manual.  Like many of you, we at The Hodges Partnership have been wondering more and more, “How will COVID-19 impact PR and marketing in the months and years ahead?” To help get some broad sense of this question, we’ve developed this short, 15 question survey, which we hope you’ll take. We …

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Lessons I’m learning as we adapt to our new reality

One of the best things I’ve done in the last few years is join the Virginia Council of CEOs. VACEOS is a group that connects leaders of companies throughout the state and places them in small peer groups, called Roundtables, which meet regularly. One of the backbone rules of the Roundtable is that we agree not to give people advice but to “share experiences.” I’ve found that experience sharing approach invaluable in helping me grow both professionally and personally. So, I’m writing this post in that spirit, since much of what I have seen online is folks giving advice on how to …

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Tips for working from home (from someone that does it all the time)

Some of our readers may not know this, but for over a year, I’ve been mostly teleworking from my apartment in Charlottesville, thanks to flexibility of Hodges when my husband took a new job. I pop into the office once or twice a week, but for the most part, I’m putting my communication skills to test by dialing into meetings, utilizing our Slack channels and continuing to forge relationships with my coworkers in Richmond and media contacts around the world – all while working remotely. Transitioning to a work from home environment can be done – and if you do …

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Three things you can do to get your organization ready to hire a PR firm

As the CEO of a thriving public relations/content marketing agency, I wear a lot of hats — and one of them is business development. Over the years, I’ve seen many trends in our quest to acquire “new business,” the latest being the lengthening of the new business cycle, or the amount of time from the first meeting with a potential client to the “close.” The amount of time is getting longer. In the past when we’ve experienced that, it’s mainly been because the potential client just wasn’t sure what they were looking for. As a result, we revamped the questions …

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Help us help you: five things we need from clients to thrive

There have been a few recent client meetings where I’ve had a client stop and ask, “What can we be doing to make our relationship more productive?” That kind of question is music to any PR person’s ears. After all, it takes two to tango, as they say, and any relationship is better when all parties are working to make sure that it’s as effective as possible. If you work with a PR firm or you’re considering working with a partner on PR efforts in the future, here are five ways you can help your collective PR efforts thrive: Help …

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Our PRSA Richmond Luncheon Thoughts: Employee Engagement

If you’re trying to reach one of us on the last Wednesday of the month, especially at lunch time, you may be out of luck.  When it comes to attending the monthly PRSA Richmond luncheon, we’re all in.  After all, three Hodgers are on the board of directors and another three are active (and former board) members themselves. What can we say, we love a good professional development opportunity. Kicking off this year’s programming calendar, which is organized by Lindsay O’Bar, first vice president of professional development, was a popular topic: employee engagement, featuring Natalie Smith, APR and Julie McCracken …

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In-House or Outsource: Considerations for Your Next Hire

If you’re like many marketing and communications departments, there comes a time when you get tasked with a new project or hit a saturation point in your current workload where you can struggle to efficiently manage your workload. Then comes the inevitable conversation, part financial, part philosophical, mostly to answer this question: is it time to bring on more staff or outsource to a freelancer or agency. Here are a few considerations to keep in mind as you mull this over: Budget + Timing – According to a study conducted by SHRM (the Society of Human Resources Management), the average …

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Want top performers? Prioritize the employee experience

When is the last time you took an assessment of your team’s engagement? Are you the type of manager that constantly thinks about this? Or have you not revisited this topic since the last employee engagement survey? There’s no wrong answer but there may be an opportunity for you to transform how you approach employee engagement. For starters, employee engagement is not about employees’ happiness levels as it’s possible to have a highly satisfied team that produces mediocre results. Think about it: what employee wouldn’t report high levels of satisfaction if they’ve got a “good gig” with a nice manager …

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The Hodges Partnership
1805 East Broad Street
Richmond, Virginia 23223
804-788-1414
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