Julia Surber

The GameStop situation exposed these crisis communications truths

It’s looking like 2021 might be just as unpredictable as 2020. So far this year’s got political unrest, new COVID strains, oh, and a Reddit thread about GameStop that exposed one of Wall Street’s darkest secrets – which triggered one crisis communications event after the next. To recap, users on the r/wallstreetbets Reddit thread set the foundation for a short squeeze on GameStop, pushing the stock price up significantly. Over the course of just two weeks, GameStop’s stock value increased...

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Our lives are changing and so are our social media platforms

If the past three months have taught me anything, it’s that our social media normal is rapidly evolving. More than ever, we are all obsessed with consuming as much information as possible through video and sound—even on our social platforms. While this trend in media consumption takes over, marketers are having to quickly adapt to stay relevant and a part of the conversation. With new social media features comes opportunities for creative expression and putting a voice to a brand....

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