The Gong Blog

Topic: Social Media

Master the algorithm and optimize your social media marketing strategy

In the age of social media dominance, businesses must answer one critical question: Why is your audience on social media in the first place? The answer to this question is what guides their digital journey. Whether the goal is community engagement, driving website traffic, boosting brand awareness, showcasing subject matter expertise or increasing sales, your approach to social media should match your marketing objectives. It’s not just about being on social media; it’s about making it work for you. Organic vs. paid social media: When…

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Filtering Fake News: How to Manage Social Media Content Responsibly

Honesty hour. As a self-proclaimed Swiftie, I fall victim to misinformation on social media more frequently than I’d like to admit. Between alerts on where Taylor was spotted, who she’s dating and when her new album will drop, it’s hard to keep up with what’s real as a fan. Social media has transformed the way we communicate and access information. Not just for Taylor Swift fans, but for everyone. It allows us to exchange information and connect with the other side of the world in…

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Mindful Engagement During Difficult Times

Is it just me, or does it feel like the world is burning down around us? In an age where staying informed and up-to-date on global affairs is crucial—especially for those of us in professions that require a strong social media presence (hello, fellow PR practitioners!)—the relentless influx of information can quickly lead to feelings of hopelessness. Our world feels really dark right now, and while a blog post won’t change the harsh reality of the current global landscape, I’d like to share some strategies…

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What social media platforms should you be on? Here are some thought starters.

A lot of clients come to us knowing they want to be on social media, but they’re not always sure which platforms are right for them. Well, here’s a quick blog post to help you figure that out. Before you start throwing out social channels, I recommend you answer these three questions: There are a lot of variables at play, but if you can answer these three questions, you should be in a pretty good place to discern which social media platforms are right for…

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Aligning Social Media Ad Objectives to the Right KPIs

Have you ever been disappointed by the outcome of a social media advertising campaign? It’s likely that your campaign was launched without properly aligning the social media ad objective with the appropriate KPIs. Before you embark on your next social media advertising campaign, here are three important points to keep in mind to ensure success from the start, before your ads even appear on people’s newsfeeds. Align our social ad objectives with the marketing funnel Social media advertising platforms are designed to align with the…

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Tips For Planning Your First Social Media Ad Campaign

If you’re new to social media ads, getting started can feel daunting, with way more questions than answers. Which platforms should I invest in? How much should I be spending? How can I learn how to navigate ever-changing ad platforms? There is a ton of decisions to be made.   Here are a few things you should consider before getting started. Setting Expectations When launching social media ads for the first time, you will be reaching out to a cold audience. It’s important to set…

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Grow your content strategy with short-form video

To no surprise, short-form video content has taken the world by storm. In short order, it has been redefining the way brands build awareness and increase user engagement.   Today, PR and marketing professionals are growing more committed to expanding their short-form video strategies, and can you blame them? The facts are undeniable:  The evidence is all there. Short-form video content is worth investing in. Here’s how: Keep it short and sweet  Short-form videos work because they cut to the chase. They capture viewers’ attention with…

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Social Media Editorial Calendar Basics

Running a social media marketing strategy is no small feat. A single post could have five layers behind the scenes before the “Publish” button is even tapped. One tool marketers can use is a social media editorial calendar to help keep teams on the same page as the social media beast gets fed. Using an editorial calendar not only keeps everyone on the same page, but it also creates efficiencies, establishes accountability and helps keep an overall balance of content, creativity and expectations. In case…

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6 tips for working with social media influencers

Influencer marketing is and will continue to be a very important part of a brand’s growth. Whether a brand is looking to partner with content creators to promote an event, seeking out someone to shoot images for a brand’s use or simply leveraging ways to enhance its image, it’s essential to know the most effective ways  to work with influencers. As someone who has worked with influencers for over five years, I’ve put together six tips for working with them that will best position brands…

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Scaling up your social writing

As public relations professionals, we wear a variety of different hats for our clients. On a normal day, we can assume anywhere from five to six brand identities and write social posts for multiple industries – all while maintaining a consistent posting rhythm and prioritizing innovative content generation. While there is not one secret ingredient to boosting engagement metrics, there are helpful practices to implement and social media gurus to learn from. Speaking of social media gurus – Erica Schneider and Kasey Jones are some…

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Six brands that are doing it right on Instagram

Content creation is important, but we understand that for some, it can be daunting. Take inspiration from a few of our favorite brands to take your Instagram feed to the next level. After all, everything can be a learning moment with the ever-changing nature of social media platforms. Brand Essence: @Glossier – 2.7 M Followers As soon as you visit Glossier’s Instagram page, you are transported to a calm, cozy and soft utopia. This social media experience is exactly what you experience on its website…

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Decoding social media: Five metrics to measure success

If one of your 2023 resolutions is to decipher and comprehend your quarterly social media report, consider this blog your cheat code. Understanding social media metrics and key performance indicators (KPIs) will help determine if you’re meeting your goals and objectives, discern how impactful your campaign is and help create a roadmap for future marketing efforts. While your social media goals will determine which metrics you use to measure your success, it’s beneficial to recognize and define all the data points to understand the whole…

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